About Us:
Sinclair Dermatology is one of Australia’s largest and most innovative dermatology practices seeing over 70,000 patients per year. Featuring a specialist clinic with more than 16 dermatologists, 3 fellows and a plastic surgeon, spread over three locations. We also house Australia’s largest Clinical Trials unit, a Hair Transplant unit, a Dermal and Laser clinic and a specialist Hair Salon. We are a globally recognised medical centre led by internationally renowned Dermatologist, Professor Rodney Sinclair. Our main office is conveniently located in East Melbourne with additional centres in Pascoe Vale South & Parkville
Job Description
About the Role:
As a receptionist, the primary purpose of your role is to provide services to patients as they arrive and depart for appointments and when patients make queries.
This role works closely in liaison with our dermatologists, reception and admin teams.
This is a great opportunity for an experienced receptionist or someone with customer service experience that would like to take up their first reception role.
As a Receptionist, you will:
Greet patients as they arrive at the clinic
Ensure patients are checked in
Receive and relay patient related messages
Answer in coming telephone calls
Manage delays to scheduled appointments
Make appointments for patients in designated clinic times
Fax, scan and file patient and clinic related information
Process payments made by patients
Ensure clinic sessions are always optimised.
Follow up with patients who do not attend
Maintain patient confidentiality at all times
About You:
Customer service experience
Reception experience (is desirable)
Meticulous attention to detail
Professional demeanour
Intermediate Microsoft Office and IT skills
Be able to multitask and meet a variety of deadlines
Comfortable working collaboratively and within a team
Can communicate clearly and effectively through written and verbal communication
Why Join Sinclair Dermatology?
Be a part of a dynamic, supportive, and collaborative team and workplace with a great culture
Work at one of Australia’s largest and most respected dermatology practices
Access our Employee Assistance Program covering career, conflict, lifestyle, and legal support
Enjoy staff discounts at our hair salon, dermal & laser treatments and dermatology consultations
Grow your career and make a meaningful impact on our people and culture
How to Apply
Click "Apply Now" and include your resume and a brief cover letter outlining your experience and how it aligns with this position.
We look forward to hearing how you can make a difference!
Note that only shortlisted applicants will be contacted.